Frequently Asked Questions

1. What makes Redapple Talks different from others?

We provide high-quality, accurate, and time-saving digital tools specially designed for CSC VLEs, photo studios, and small businesses.

2. Do I get instant delivery after purchase?

Yes. All digital products are delivered instantly Download Button and your account download section.

3. Are Redapple Talks products affordable?

Absolutely. We provide premium-quality tools at budget-friendly prices so everyone can benefit.

4. How many customers trust Redapple Talks?

Thousands of VLEs and digital service providers across India use our products.

5. Do you offer customer support?

Yes. Our support team is available to help via email and WhatsApp from 10 AM to 6 PM, Monday–Saturday.

6. Will I get future updates?

Yes. Many of our products include free updates and lifetime access to your purchase history.

7. Are your Photoshop Action Packs easy to use?

Yes. Our tools are designed for both beginners and professionals, with simple instructions and video guides.

8. Do digital products come with updates?

Yes. Many of our Photoshop Action Packs Include Free Updates, depending on the product.

9. How long does it take to deliver physical products?

Delivery usually takes 3–7 business days, depending on your location

10. How can I track my order?

You will receive a Tracking ID via email or WhatsApp once your order is shipped.

11. What should I do if my product arrives damaged?

Contact us within 24 hours with:

• Order ID

• Photos and Videos of the damaged item
  We will assist with replacement if applicable.

12. Do you offer Cash on Delivery (COD)?

COD availability depends on the product category. Check the product page for COD options.

13. Can I change my delivery address after placing an order?

Yes, but only if the product has not been shipped. Contact support immediately.

14. Are physical products returnable?

Some products may be returnable; check the product page. Customized or printed items are not returnable.

15. Will I get a GST invoice?

Yes, GST invoices are available for eligible products.

16. What courier company do you use for delivery?

We use trusted partners like Delhivery, Bluedart, DTDC, India Post, etc., depending on your location.

17. Do you offer express / fast delivery?

Yes, express delivery may be available for certain products at additional cost.

18. Can I cancel my order after payment?

You can cancel only if the order is not shipped yet. Once shipped, cancellation is not possible.